Fundamentals of banking business are changing from a business-led to customer-centric model with customers demanding greater convenience as well as a more meaningful interaction.
Since our inception in 2012, our mission at Virtual Technologies – Virtech - centers around offering leading-edge “Automation” & “Transformation” solutions and services that empower financial institutions in the Middle East to address challenges while building sustainable competitive advantage.
Our extensive knowledgebase allows us to tailor solutions and meet both the functional and technical requirements of customers across the region.
We understand the banking business from an IT perspective and possess the experience and discipline to deploy complex mission-critical solutions.
Focusing on retail “Customer & Brand Experience” across traditional or digital channels, our offerings allow institutions to provide consumers with an unforgettable experience, leaving lasting brand impressions as well as tangible results to the bottom line.
We specialize in leading-edge technology and services that empower retail financial institutions to address challenges while building a differentiated and sustainable competitive advantage.
One of the advantages of working with Virtech, and an important factor that differentiates us from our competitors, is the personal attention given to each opportunity.
Our team is passionate about developing and supporting projects we all can be proud of.
We, therefore, act as an extension of our solutions, developing intimate connections that go beyond working alongside a client, into fully immersing ourselves in their culture and taking personal ownership in the success of the solutions we represent.
To build sustainable, lasting partnerships with our region’s leading financial institutions we’ve made the needs of our clients, their staff, and customers a priority in all facets of our business.
VIRTUAL BRANCH MACHINE
A new channel where customers carry out assisted transactions using converged technologies, including video conferencing, as comfortable as they would otherwise be served in a branch, yet in a fully engaged model.